12-12-2007 10:55 AM - edited 03-15-2019 07:45 AM
I am unable to get my 7936 confernece phone to hang up.... I press the hangup button and I get no response. Any ideas? I can't imagine this would be a configurable setting.
12-13-2007 06:54 AM
Hi,
I had the same problem which was solved after a firmware upgrade.
Hope it helps.
06-23-2009 01:29 PM
Did this ever get resolved, we are having this issue with multiple 7936s at our location.
Firmware: cmterm_7936.3-3-5-0
06-23-2009 05:00 PM
Hi,
it was long time ago (2007). I did not remember exactly the version used. But try to use different versions, including older versions. What CCM version are you using?
06-24-2009 12:02 PM
I am using CME 7.x. The phones are plugged into a CE500 PoE switches, the phone is AC powered of course. Do you have any links to documents about this bug/issue?
06-24-2009 12:19 PM
Hi, I don't have any more information. Try to use different firmware version. See release notes to verify which version is supported on CME 7.x.
06-24-2009 12:30 PM
The initial probelem I had was solved with a firmware update, but it was such a long time ago I don't know the details.
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