IPCC Enterprise and PeopleSoft CRM

Unanswered Question
Dec 12th, 2007
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Could somebody give me a hint how I can intergrate them - what I have to install and confugure in order both applications to talk each other.

We would like on incoming calls on agent desktops to show information about client and this information have to be retrieved from PeopleSoft CRM.

Do you have some check list or document how we could make integration between IPCC Enterprise and PeopleSoft CRM

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