I am deploying the Cisco IP Phone which some people call it softphone. I am trying to set up this software on the CEO home PC through VPN. The software I am using is call Cisco IP Communicator v 126.96.36.199. When I configure the Cisco IP Communicator software and run it, the application just hang at "Configuring IP". Am I missing something or need to configure something on the ASA firewall? I am able to ping the call manager server so I am lost as to what I should do.