Confusion regarding CCDP Certification

Unanswered Question
Dec 13th, 2007

Passed the following exams:

642-901 BSCI

642-812 BCMSN

642-873 ARCH

However, the profile still shows CCDP as incomplete.

Can anyone help understand the reason.

Thank you.

I have this problem too.
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mheusing Thu, 12/13/2007 - 09:03

Hi,

If all the required exams are passed, which can be checked in the Certification tracking System tool

https://www.certmanager.net/cisco/login.aspx?ReturnUrl=%2fCisco%2fDefault.aspx

you can open a case in the Certification Online support

http://ciscocert.custhelp.com/cgi-bin/ciscocert.cfg/php/enduser/std_alp.php

They should either update your record to reflect CCDP or point out, what is missing.

Regards, Martin

hashsham1 Thu, 12/13/2007 - 09:20

Thank you for all the responses.

I have called in the certification support team and the case has been escalated to a certification expert.

As far as I have noticed 642-873 ARCH does not show any where in certification progress. The database still displays 642-871 ARCH as the only requirement for getting certified.

I will update when I get to hear back a reply.

hashsham1 Mon, 12/17/2007 - 09:38

Someone from Cisco certification team has made a manual entry for the CCDP certification under my profile and so the issue appears to have been take care of.

Thanks again for all the responses.

hashsham1 Tue, 12/18/2007 - 12:07

Yes as I mentioned that I called in and had a trouble ticket opened up with Cisco training support team.

They had someone from the certification team manually fix the problem.

You may do the same.

Monday through Friday from 5:00am to 5:00pm Pacific Time at 1-800-829-6387 (US/Canada) or 1+ 408-902-5200 (International).

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