Remote Control of Phones?

Unanswered Question
jvweigand Thu, 12/13/2007 - 11:14

We use this, it's a little slow, but it works. And it's free.

http://www.voipintegration.com/software.html

Phone Remote allows you to take control a Cisco IP phone (7940, 7941, 7960, 7961, 7970 and 7971 models) from anywhere with network connectivity.

Phone Remote allows you to send keys to the phone which are interputed by the phone exactly like the user pressed the key on the phone. Screen updates show the exact screen as displayed on the phone.

This utility is great for troubleshooting remote site features like conferencing, call routing or for use as a training aid.

Works with Callmanager 3.x, 4.x and 5.x

Requirements

Windows platform with Microsoft Dot.Net 2.0

Call Manager Username and Password (with device association)

7940/7960 Firmware 7.1(2) and above or any version 7941, 7961, 7970, 7971

Ruud van Strijp Mon, 01/21/2008 - 03:12

We'd like to use this to administrate phones in our network. Is there a way to make an 'admin' account, that is associated with all phones? Since we do not know everyone's PIN.

jvweigand Mon, 01/21/2008 - 05:14

Well, you might be able to make an account and just associate it with every phone. Not sure if that would work or not, I've never tried.

Mike-1985 Mon, 01/21/2008 - 05:22

Yes that option will do the job!

Just create a new account and associate every phone you want to control with this account.

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