CAD Cisco Agent Desktop Call log viewer

Unanswered Question
Dec 13th, 2007


I have the following problem:

There is no data in CAD Call log viewer.

Agent state logs and ACD statistics work fine.

I am using:

CAD v.

JTAPI v.2.1(3.9)

IPCC v.3.5

CCM v.4.1(3)sr1

I have this problem too.
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deniska2006 Tue, 12/18/2007 - 02:06

I've found the reason.

The time on IPCC was completely different from the real time....

u-ups... :-)


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