12-14-2007 05:25 AM - edited 03-15-2019 07:47 AM
Hi,
hope someone can help.
have set up attendant console successfully in CCM 5.1, however, I try to add the voice mail pilot number to the hunt group and the option is not there to add the number.
any ideas please?
Solved! Go to Solution.
12-14-2007 05:42 AM
Hi Norm,
What people normally do is create either a Dummy DN or a CTI port with a DN that is set to CallForwardAll to voicemail, then this newly created DN should be available to be added as the "Always Route Member" as you desire :)
Hope this helps!
Rob
12-14-2007 05:42 AM
Hi Norm,
What people normally do is create either a Dummy DN or a CTI port with a DN that is set to CallForwardAll to voicemail, then this newly created DN should be available to be added as the "Always Route Member" as you desire :)
Hope this helps!
Rob
12-17-2007 05:41 AM
Hi Rob,
thanks for that!!!
Have followed your advice!!!
Much appreciated!!!
12-17-2007 05:43 AM
Hi Rob,
thanks for that!!!
Have followed your advice!!!
Much appreciated!!!
12-17-2007 06:16 AM
Hi Norm,
You are most welcome! Glad to be of some small help.
Take care and Happy Holidays!
Rob
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