12-17-2007 06:08 AM - edited 03-17-2019 09:13 PM
Hi All,
When using VT Advantage version 2, the local and remote window show the local picture. Any ideas on what may be causing this??
CM version 4.1, Model of IP phones and the version of firmware they are running on. 7960 7.2 (4.0) P00307020400 and 7961(TERM41.7-0-3.0S).
I can ping the phones from the PC's, CCM Region has video enabled, phones have video symbol showing on phone display.
Many thanks in advance,
Asim
12-25-2007 06:51 AM
CCME and srst is known to have the issue. Can you confirm that you do not have srst or phones registered to ccme?
12-27-2007 05:10 AM
No, there is no SRST or CCME, just CCM 4.1 with phones connected on the local site.
What is the resolution with the CCME and SRST issue?? I may be able to implement the same work around here...
Thanks in advance
02-08-2008 09:06 AM
Hi Asim,
Did you ever find the solution to for this issue? I am currently having the same problem. Pls let me know. Thanks
02-11-2008 07:40 AM
Hi,
Yes, to resolve the issue, just update the firmware on the phones to the latest version.
Let me know if there are any further questions.
Thanks
Asim
02-12-2008 06:51 AM
Thanks for the reply. I'll give it a shot.
Alan
02-12-2008 07:11 AM
No problemo, try updating to ver 8.0.3, if no joy, update to the latest version.
Let me know how you get on.
Many thanks
Asim
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide