IPCCx Capabilities

Answered Question
Dec 17th, 2007
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I've looked all over the cisco site, and I can't find anything that will tell me for IPCCx (for versions 4-6)the max number of queues for each version (we are currently on 4.0 Premium). Anyone have this type of information handy?


If there is also a matrix of some type that lists total # of users, total # of skills that would be great.


Thanks in advance!


Robert :)

Correct Answer by Adam Thompson about 9 years 6 months ago

Robert,


Check out this document(covers 4.0):

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1609/cdccont_0900aecd80331ee7.pdf


The SRND documents found here cover the rest of the versions of IPCCX:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html


Take a look at Appendix A: Server Capacities and Limits.


Hope this helps, if so, please rate post.


Thanks,

-Adam

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Correct Answer
Adam Thompson Thu, 12/20/2007 - 10:24
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Robert,


Check out this document(covers 4.0):

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1609/cdccont_0900aecd80331ee7.pdf


The SRND documents found here cover the rest of the versions of IPCCX:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html


Take a look at Appendix A: Server Capacities and Limits.


Hope this helps, if so, please rate post.


Thanks,

-Adam

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