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IPCCx Capabilities

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honniesr
Level 1
Level 1

‎12-17-2007 06:46 PM - edited ‎03-14-2019 01:39 AM

I've looked all over the cisco site, and I can't find anything that will tell me for IPCCx (for versions 4-6)the max number of queues for each version (we are currently on 4.0 Premium). Anyone have this type of information handy?

If there is also a matrix of some type that lists total # of users, total # of skills that would be great.

Thanks in advance!

Robert :)

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Adam Thompson
Level 4
Level 4

‎12-20-2007 10:24 AM

Robert,

Check out this document(covers 4.0):

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1609/cdccont_0900aecd80331ee7.pdf

The SRND documents found here cover the rest of the versions of IPCCX:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html

Take a look at Appendix A: Server Capacities and Limits.

Hope this helps, if so, please rate post.

Thanks,

-Adam

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Adam Thompson
Level 4
Level 4

‎12-20-2007 10:24 AM

Robert,

Check out this document(covers 4.0):

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1609/cdccont_0900aecd80331ee7.pdf

The SRND documents found here cover the rest of the versions of IPCCX:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html

Take a look at Appendix A: Server Capacities and Limits.

Hope this helps, if so, please rate post.

Thanks,

-Adam

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