I recently used the Product Upgrade Tool to order both Unity 5 and CCM 5.
Nethier sets came with a Product Authorization Key. Nothing in the paperwork, nothing on the CD sleeves, no follow up email.
Is this what Cisco is doing now? Not attaching PAK key's to the products. The last time I actually seen a PAK on a cd sleeve was CCM 3.3.
Anyway, I've contact licensing and they seem to be treating it like it's the strangest thing ever. Not to mention I think I could get better serivce from a brick wall..
Anyone else been through this yet?