BARS Data Source Config will not allow us to add 2 of the SUB

Unanswered Question
Dec 18th, 2007

We have a customer that insist on adding the Subscribers to the BARS as a Data Source (Don't ask me why. I tried to explain that only the PUB needs to be backed up. Well with that said they have 4 SUBS and BARS will allow me to add 2 of the SUBS,and the CER Server to the Back Up Schedule but when I tried to add the last two SUB. I get and error saying "All components for the Cisco Unified CallManager could not be found" and from that point it will not allow me to add them to the scheduler. Help

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smahbub Wed, 12/26/2007 - 09:04

Ensure that:

The DNS server is properly configured and available The hosts file has proper mapping for Cisco Unified CallManager servers

No DNS resolution issues exist for Cisco Unified CallManager servers in the cluster add local server name resolution to hosts file

ipconfig /flushdns ipconifig /registerdns iisreset

248SHaune Wed, 12/26/2007 - 09:43

You know this would make since. I can ping them but I'm not sure if they are in the LMhost file. Let me check that

248SHaune Wed, 12/26/2007 - 10:30

I checked the LMhost file and the two additional subscribers where already added. The error we get is "Some of the components of call manager are not loaded on the server" or something like that, as if it is looking for files on the subscribers that it is not finding?

248SHaune Wed, 12/26/2007 - 13:53

yes the Bars software is installed on all of the subscribers

mciarfello Wed, 12/26/2007 - 21:15

Find the BARS documentation and show it to the customer. Only the publisher and your CER need to be added. You already know that.

We all have customers that insist they know the answer to something. So your job is to prove you have been doing it the correct way. It's usually not the case that you follow the wild goose chase and they will still pay you for it when it doesn't turn out.

Have fun.

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