IPCC Express and Reason codes

Unanswered Question
Dec 18th, 2007

with IPCC Express 4.0, does reason code/state information get stored into the SQL database? Customers DB would like to be able to pull info from sql and create reports on when agents logged out and what reason code was used. If it does get stored there, for how long is it stored before purged.

thanks

I have this problem too.
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