12-19-2007 09:46 AM - edited 03-15-2019 07:52 AM
I am running CME 4.1 with CUE 2.3. When a message is left for an extension, the MWI envelope indicator appears for the extension, but the MWI light does not light. When I dial the MWI on number, the envelope appears, but no light. When I dial the MWI off number, the envelope disappears. I have double-checked my configuration on the CME. I will attach a copy of the configuration. Help!
Thanks,
Kim
12-19-2007 09:50 AM
12-19-2007 06:30 PM
Can you add this command:
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
ephone-dn 63
number 8000.... <--extra dot
mwi on
!
!
ephone-dn 64
number 8001.... <--extra dot
mwi off
dial-peer voice 150 voip
incoming called-number 800[01].... <-- change here
codec g711ulaw
no vad
Here is the good link:
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml
Please rate the post if help.
Ken
12-19-2007 10:25 AM
Hi Kim,
It almost sounds to me like this isn't the Primary Line on the phone (have a look at this command);
mwi-line
To designate a line other than the primary line of an ephone to be associated with the ephone's message waiting indicator (MWI) lamp, use the mwi-line command in ephone configuration mode. To return to the default, use the no form of this command.
mwi-line line-number
no mwi-line
Syntax Description
line-number
Line number to be associated with the MWI lamp. Range is from 1 to 34.
Command Default
A phone's MWI lamp is lit only when there is a message waiting for the phone's primary line (line 1).
From this good doc;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_m1ht.html#wp1013830
Hope this helps!
Rob
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