IP commmunicator

Unanswered Question
Dec 20th, 2007
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I'm running v.2.1 for the ip communicator. Every since I upgraded from 2.02 I have had a lot of complaints from users stating that they can't dial 800#. all other numbers work. If I un-check the "Optimize for Low Bandwidth" it works. user are able to dial toll free numbers. the problem is this can only be a temporary fix. I need a more permanent fix. Can any give me any insight on this?

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htarra Thu, 12/27/2007 - 14:41
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You will get a message like that you're call cannot be completed as dialed, please hang up and try again.Doesn't look like you have a pattern for dialing 411. When dialing 800 numbers are you dialing a leading 91 to hit the 9.@ Route Pattern?

Probably will need to see detailed CCM traces from the CallManagers that the test phone and the MGCP GW is registered to. This will give an idea of what is happening.


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