IP Phone 7960 HeadSet Configuration?

Unanswered Question
Dec 20th, 2007
User Badges:

Hi, is there a specific thing to do with a head set besides connecting the plug to the back of the phone? It is not working, but when I connect the plug to the Handset on the back of the phone, it works fine.

Any ideas? The headset seems to be VXi brand, but I am not sure.

Thanks

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Rob Huffman Fri, 12/21/2007 - 06:30
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Carlos,


Headsets are always tricky, but there is no configuration required on the IP Phone 7960. The only setting to look out for is that the Headset Jack can be disabled on the CCM Phone Config page.


Almost all headsets that I have tried with Cisco phones (and others) require a specific cord depending on the way the Headset Jack is wired out. For VXI Headset models the cord listed below is necessary (pretty cheap);


http://www.twacomm.com/catalog/model_201492.htm?sid=E57D6046FB3E4072AEA0D6EC6DE6AEE4


From this good link;


http://www.twacomm.com/catalog/dept_id_619.htm


Hope this helps!

Rob

Actions

This Discussion