hi all. Were going to put in a new CME box, connected to an ISDN 30, replacing our UC520 running over ISDN 2.
Internally, we've got 3 companies, in one room.
We want company 1 to have number 111111 for example.
Company 2 will have 222222
And company 3 will have 333333.
I want the reception 7970 series to have 3 lines with:
showing so she can answer as the relevany company. I take it this is possible?
Also, if she's busy chatting as Company 1, and a call comes in for Company 2, will that call meet 'busy' criteria so I can forward straight to the Company 2 group?? Or will I just need to use a noan setting?
What I want to do can be seen in the attatched diagram. It can't be done with our old Digital Nortel BCM which i was suprised at, so I just want to be sure that CME can do this sort of stuff :)