Iam want to configure pick up by extension. example user1 with extension 510 and user2 with 511 . when a call comes to 510 and user is not in site , then 511 should pick up the call .
The above case should be done by :
1) dialing a extension 510 or any dummy number eg : 2510.
(I have Not tested This method can any one help me in this )
2) by dialing a dummy number eg 2510 which can be done by defining call pickup group but here i can only associate 10 Pickup group in a particular Pick Group , i want to add more than 20 pickup group (i have tested this method with below 10 user its working fine can any one help me in associating more than 20 Pick up Group )