show two lines per same extension

elbasha82 · ‎12-22-2007

How do I make a 7960 show two dual lines for one extension?

for example, extension 201 appears on 2 buttons where there is only one voice mail box that could be accessed using either buttons? thanks all

Mohamed

Rob Huffman · ‎12-23-2007

Hi Mohamed,

Here is the method for doing this in CCM;

Configuring a Single Dialed Number on Multiple Lines

From this excellent Tech Note;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009409c.shtml

Hope this helps!

Rob

elbasha82 · ‎12-24-2007

Thanks for the response. I am sorry, i didn't really mention that the issue is on UC500 that is running call manager express and unity express. I'd appreciate any ideas. thanks all

Mohamed

ashwired · ‎07-31-2008

test