Status of My certification

Unanswered Question
Dec 24th, 2007


My CCNA is expired in 22/Dec/2007, but I pass 642 professional level (642-901 BSCI) in 19/Dec/2007, To recertify CCNA and star certification CCNP.

Today the status of my certification progress (Web Cisco) is CCNA Expired...

Is this a problem?

Regards and thanks

Joan Rozas


I have this problem too.
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jrozasmitchell Mon, 01/07/2008 - 04:25


Sorry for insisting, but I am worried because the status of my CCNA does not change. Please your help, say to me that I must do or whom requesting support.

Thank you

Bernd.Waterkamp Mon, 01/07/2008 - 05:23

You can open a Case at Ciscos "Certifications Online Support". The link is available in the "Related Links" section on the right of this page. You can contact them by phone or mail. Include your full name and CSCO-ID for a quick response.

msbassols Mon, 01/07/2008 - 07:07


Did you recieved any response from cisco?

I'm in similar situation as you, recently i've passed BCSI exam and the career tracking tool shows it but my CCNA is still about to expire.

Thank you.


jrozasmitchell Mon, 01/07/2008 - 09:04

Not, I even do not contact to support (Certifications Online Support). Your have you a case with support "Certifications Online Support"?

If I have innovations for my, it will inform you. And update your me if you know something, please


msbassols Tue, 01/08/2008 - 01:57

Hi jrozasmitchell

Not yet because i still waiting for the 10 days after the exam that cisco says in the exam performance report.


jrozasmitchell Fri, 01/11/2008 - 06:11

Hello, my certification was updated successfully, I opened a case with support and now this ok. Luck


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