Forwad call back to originator if transfer to target phone fail (noan)

paa · ‎12-24-2007

Hi!

I have a problem. Phone-A transfer a call to Phone-B, Phone-B no answer. How can I configure CCM 6.0 to transfer call back to Phone-A if Phone-B no answer? In CCME this feature work - any noan call forward back to originator if nobody aswer on transfered phone.

gogasca · ‎12-25-2007

We have Callback feature, which will notify when Phone B is active again.

You may be doing a Blind transfer. You need to do consult one as of now we dont have that feature in CCM :(

You can configure CFNA internal to a main extension not sure if that helps

Cheers

paa · ‎12-26-2007

Thanks! I open TAC, hope they find that feature =)

Eugene Zuevski · ‎12-23-2010

Have you found the decision?

Jaime Valencia · ‎12-23-2010

CUCM doesn't have this feature.

Transfer reversal is only available using the CUxAC products.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate