12-25-2007 10:50 PM - edited 03-15-2019 07:56 AM
Hi,
I am using ccm 4.0. I have 3 extensions in CCM (ex. 1000, 1001, 1002). What i want is when a call comes to 1000 then all the 3 extensions rings. Can anyone tell me how it can be done.
Thanks in advance.
12-26-2007 01:11 AM
Check the option under Route Plan --> Route/Hunt.
this should work for you.
Nasir
12-26-2007 01:19 AM
Nope, this doesn't works. What I want is when the call comes to the first extension then the other 2 extensions automatically rings simultaneously. I am not configuring any sharing of extensions in any phones.
Thanks in Advance.
12-26-2007 02:25 AM
If you have those 3 extensions (1000, 1001, 1002) and you want that when 1000 is called, all these _3_ ring simultaneously, I'm afraid to tell you that this is impossible.
Solutions:
- Use shared line numbers
- Use hunt groups
12-26-2007 11:21 AM
Not real sure if I not understand. But if you configure a hunt group with the "broadcast" Distribution Algorithm all extensions will ring simulaneously. Else you can choose for them to ring in order, but that I do belive are your only options.
12-26-2007 11:32 AM
another option :
Configure a shared DN on all the three phones eg 1005
Also if make 1005 as a part of pickup group , so that multiple call can be answered on the shared DN.
And then route the incoming calls to dn 1005.
hth
12-26-2007 12:44 PM
What Kind of Phones? Just add the 1000DN to the other phones... Button Real estate problems?
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