Problem Installation of 2 IPCC

Unanswered Question
Dec 26th, 2007


i have installed 2 CCM (PUB + SUB).

my question is : should i install IPCC in the two servers or just one the Publisher ?

i don't know what i must do ?

thanks to help me.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Chris Deren Wed, 12/26/2007 - 08:13

It's up to you and your allowed licensing. UCCX (formerly known as IPCC Express) has High Availability funtionallity, however it requires an HA license.

The question is how critical is the Contact Center application to your environment and can you survive if a server crashes.

Note that UCCX 3.X and 4.5 did not offer HA functionallity, versions 4.0 and 5.0 do.



dbenattou Wed, 12/26/2007 - 08:41

hi chris,

thanks for reply.

ok for the first thing.

One other thing. if it's possible, let me know the steps that i must do in Call Manager before installing IPCC Express, and also how can i configure the IPCC Express to be integrated with CCM.



dford333 Mon, 12/31/2007 - 05:47


you should install on you sub first to make sure that the install took.since I seen


You are not authorized to view this page

after you follow all the steps, I have done the installation but havent been able to resolve this particular problem which nay be specific to this client...

but the installation is really straight forward if you follow the link that was provided


This Discussion