12-27-2007 10:24 AM - edited 03-15-2019 07:58 AM
I have created a new phone button template in Call Manager and associated button 6 to Add a SURL option. But when I click on that I am not finding any services. I created a service but I cannot see it. Can anyone help me in this issue?
12-27-2007 10:41 AM
Hi Kartik,
What is the exact version of CCM?
Only for this new Phone button template?
Works fine for default Phone Button templates?
All models?
Let me know the exact steps SO I can try to reproduce it in your version.
Thanks
12-27-2007 11:08 AM
The exact version is 6.0.1.2105-1.
I created a new phone button template only for this phone. Also, I created a service so that I can access that but when I select the services tab I didn't find any. And, when I clicked on the Add a SURL option in call manager nothing came up. Kindly reply asap. Thanks.
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