XML error address book 4.2sr3

Unanswered Question
Dec 28th, 2007
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I get this error when trying to do a blank/full search on my own address directory from another Call manager cluster or my own local registered phone


by blank search I mean, not enteing data into any of the search fields on the phone and pressing search, all persons in the directory should come up but I get the error



XML error [4] : Parse Error


I can however put a name in and the search will complete.

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Mark Pareja Thu, 01/03/2008 - 00:11
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Sounds like you are exceeding the maximum number of results. try restricting your search results to <=99. this may help.

Mark Pareja Thu, 01/03/2008 - 22:56
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First a few questions,


-Is the Phone Book (Directory Lookup) application home brewed?

- or is it the standard "Corporate Directory" packaged with CM.

- is it running on a publisher in the same cluster as the phone ? if not what are the two versions of CM running?


n.lichatz Fri, 01/04/2008 - 04:33
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All CM are running 4.2(3)


I only have access to my site CM not the main and I point the directory to the main CM.


This cluster has a publisher in the middle that pulls all directories from its spoke publishers and then redistributes the directory back.

Mark Pareja Fri, 01/04/2008 - 04:36
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Would need to know the version of CM running the Directory application.

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