- Blue, 1500 points or more
I have two MCS7825 servers running UCM 22.214.171.1240-3.
I am trying to install the UK International Dial Plan on the cluster. I have downloaded the cop file to both servers and it is listed in the Show > Software list under OS Admin.
However, when I try to install the dial plan using CM Administration > Call Routing > Dial Plan Installer I get the following message "Database connection failed An Error Occurred: HY000".
I have tried installing two different versions but get the same error with both.
Has anyone else had this problem?
Is there any way of verifying the health of the SQL system?