IPCC Express CTI ports cycling

Unanswered Question
Dec 29th, 2007
User Badges:
  • Bronze, 100 points or more

I am trying to configure 2nd CRS script that just plays simple prompt. The prompt is the same as in 1st script so I know prompt is good.

I have created a new Trigger/Application/CTI RP and so forth. All Subsystems appear OK. Saved Script, reloaded App, restarted Engine. When I dial new CTI RP I see it connects to the first available CTI port. Then I hear a beep and I see it is trying next CTI port and then beep again and next CTI port and so on.

What am I missing? CRS 3.5.4


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Chris Deren Sat, 12/29/2007 - 15:37
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,
  • Cisco Designated VIP,

    2017 IP Telephony, Contact Center, Unified Communications

Do you have an application pointing to this script configured in IPCCX?

Is there a trigger associated with this app?

Is there a CTI Group and media group associated with this trigger?

Can you post your script?


yshraybman Sun, 12/30/2007 - 16:29
User Badges:
  • Bronze, 100 points or more

Well, I got it working. I simply copied working script and made it the same as non-working script. Go figure why it did not work in the begining.


This Discussion