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IPCC Express CTI ports cycling

yshraybman
Level 4
Level 4

‎12-29-2007 11:16 AM - edited ‎03-14-2019 01:41 AM

I am trying to configure 2nd CRS script that just plays simple prompt. The prompt is the same as in 1st script so I know prompt is good.

I have created a new Trigger/Application/CTI RP and so forth. All Subsystems appear OK. Saved Script, reloaded App, restarted Engine. When I dial new CTI RP I see it connects to the first available CTI port. Then I hear a beep and I see it is trying next CTI port and then beep again and next CTI port and so on.

What am I missing? CRS 3.5.4

Thanks.

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Chris Deren
Hall of Fame
Hall of Fame

‎12-29-2007 03:37 PM

Do you have an application pointing to this script configured in IPCCX?

Is there a trigger associated with this app?

Is there a CTI Group and media group associated with this trigger?

Can you post your script?

Chris

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yshraybman
Level 4
Level 4
In response to Chris Deren

‎12-30-2007 04:29 PM

Well, I got it working. I simply copied working script and made it the same as non-working script. Go figure why it did not work in the begining.

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