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Error 30026

s-adhikary
Level 1
Level 1

‎12-30-2007 11:01 PM - edited ‎03-15-2019 07:59 AM

Hello

I am facing problem while generating the CDR report.i am using Call manager 4.1(3).I am getting the message "30026:Data is available only from Dec 27,2007,to Dec 28,2007."Though i have enabled all the parameters related with CDR generation.

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1 Reply 1

gogasca
Level 10
Level 10

‎12-31-2007 12:20 AM

1 - Restart the CDR analysis and reporting scheduler service.

or

2 - Purge the ART database, so it rebuilds itself from scratch based on the current CDR

data. Follow the instructions for “cause 1” on the link below:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_n

ote09186a008056bd4e.shtml#cause1

or

3 - Uninstall the CAR application (say “yes” when asked if you want to remove the ART

database), then reboot the server and install it again

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