×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

CM 6.0(1) with built-in Mobility Manager

Unanswered Question
Jan 2nd, 2008
User Badges:

hello..


we are experiencing an issue with the mobility manager feature of callmanager 6.0(1)..


One of the remote destinations is a cell phone.. if the cell phone is shut off, goes out of range, or temporarily unreachable, the call goes immediately to the voice mail box of the cell phone, and not the ip phone voicemail (unity)..


is there any way to protect against this unwanted behavior?


rob


Rob Nockowitz

CCIE #15410

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
joefu Fri, 01/04/2008 - 00:25
User Badges:
  • Cisco Employee,

Try changing the user's remote destination settings.


specifically the answer too soon timer - this one specifies UC manager to pull the call back if there is an answer that quickly - typcially due to the cell phone being off and forwarded to voicemail.


Hope that helps.

Actions

This Discussion