Modifying the IronPort Spam Quarantine Notification message

Unanswered Question
Wargot_ironport Thu, 01/03/2008 - 11:30

I asked the same question when we were going through the design stage of our inplementation.

As far as I am aware there is no option to notify users of message stopped by the IPAS engine. You only have 4 actions that can be applied to messages identified as either postivie or suspect spam, they are:

Deliver
Drop
Quarantine
Bounce

You are able to append or prepend text to the subject. Someone correct me if I am wrong.

You are indeed correct, you are able to add text to the body of the message, however it would really help the end users if they could receive a custom link they can click on (in the case they are checking their spam quarantine outside of our corporate network). I guess that's not currently available. Maybe something that might be available in future releases. I'll keep my fingers crossed.

plorence_ironport Fri, 01/04/2008 - 17:41

You modify the text of the notification message on the IronPort Spam Quarantine setup page.

Choose Monitor -> Quarantines and enable the IronPort Spam Quarantine.

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