Broadcasting to agents

Unanswered Question
Jan 3rd, 2008

Hi all.

I have a customer that is currently running CME. They have 8-10 sales guys that answer incoming calls from a shared line. They require the calls to be broadcasted to each phone. I know broadcasting isnt supported in CME but does any one know if IPCC will allow calls to be broadcasted to all agents by maybe using a script? If so how?

Thanks in advance.

M

I have this problem too.
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