cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
323
Views
5
Helpful
1
Replies

Broadcasting to agents

mreeve
Level 1
Level 1

Hi all.

I have a customer that is currently running CME. They have 8-10 sales guys that answer incoming calls from a shared line. They require the calls to be broadcasted to each phone. I know broadcasting isnt supported in CME but does any one know if IPCC will allow calls to be broadcasted to all agents by maybe using a script? If so how?

Thanks in advance.

M

1 Reply 1
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: