CCMBE 6.0.1 BAT tool for directory number configuration ?

Unanswered Question
Jan 3rd, 2008


I have a load of directory numbers I need to change the configuration for. Basically I need to change them so that they forward to voice mail on busy or no answer. Is there some kind of batch way to do this or do I have to go into each one individually ?



I have this problem too.
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rob.huffman Thu, 01/03/2008 - 08:56

Hi Pat,

You should be able to use this section of BAT to change the Forwarding Destination for Lines;

To update lines, use the following procedure:



Step 1 Choose Bulk Administration > Phones > Add/Update Lines > Update Lines or Bulk Administration > User Device Profiles > Add/Update Lines > Update Lines.

The Update Lines Query window displays.


Note You can update all lines by not specifying a query. Skip to the "Field Descriptions for Updating Lines" section.


Step 2 From the first Find Line where drop-down list box, choose one of the following criteria:

•Directory Number

•Route Pattern

•Line Description

•Calling Search Space (Phone)

•Calling Search Space (Line)

•Device Pool

•Device Description

•Line Position

•Unassigned DN

•Call Pickup Group


Note To locate and delete orphaned directory numbers, use "unassigned DN."


From the second Find Line where drop-down list box, choose one of the following criteria:

•begins with


•is exactly

•ends with

•is empty

•is not empty

Step 3 In the search field list box, choose or enter the value that you want to locate. For example, you can choose the Line Partition from the list or enter a range of directory numbers.


Tip To find all lines that are registered in the database, click Find without entering any search text.


Step 4 To further define your query and to add multiple filters, check the Search Within Results check box, choose AND or OR from the drop-down box, and repeat steps 2 and 3.

Step 5 To display the records that are going to be affected, click Find.

A list of discovered lines displays by:

•Pattern/Directory Number



Step 6 Click Next. The Update Lines window shows the type of query that you chose at the top. If you want to change the type of query, click Back.

Step 7 Specify the setting that you want to update for all the records that you have defined in your query. You can choose multiple parameters to update. See the "Field Descriptions for Updating Lines" section for descriptions of the parameters.

Step 8 In the Value field for the checked parameter, enter the new value or choose a value from the list box.

Step 9 In the Job Information area, enter the Job description.

Step 10 Click the Run Immediately radio button to insert lines immediately or, click Run Later to insert at a later time.

Step 11 Click Submit to create a job for inserting the phone records.

Step 12 Use the Job Configuration window to schedule and/or activate this job.

Cisco Unified Communications Manager Bulk Administration Guide 6.0(1)

Hope this helps!


Patrick Colbeck Fri, 01/04/2008 - 04:14

Thanks Rob

That got it. Voice mail enabled for busy and non pickup on all users now. Slowly I am starting to get the hang of this )

rob.huffman Fri, 01/04/2008 - 05:40

Hi Pat,

Great work here! 5 points for posting back with the resolution. This will help others in the future :)

Take care,


PS: This technology is really a day by day learning process, so we are all there with you!


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