01-03-2008 11:27 AM - last edited on 03-25-2019 09:00 PM by ciscomoderator
I have a customer with a CME system who is trying to dial direct from the missed call directory. Unfortunately, I do not know how to automatically prepend a 91 to the missed call clid entry for outbound dialing in CME. Help would be appreciated.
01-03-2008 12:57 PM
One way to accomplish this is using translation rules. Take a look at the following post.
Hope this helps.
Brandon
01-03-2008 12:59 PM
voice translation-rule 91
rule 10 // /91/
voice translation-profile add91
translate calling 91
voice-port X/Y <--- use trunk group if multiple FXO
translation-profile incoming add91
This is for a simple case with analog lines. If you have ISDN, the rule is bit more complicated as it would discriminate an international call and add 9011 or what is required.
Hope this helps, please rate post if it does!
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: