01-04-2008 05:32 AM - edited 03-15-2019 08:02 AM
Hi, I reinstalled CME on my UC 520 as I was getting issues with it, the problem is that now I am unable to access CUE via the Web GUI
When I did was:
Format flash:
Write erase
Copy tftp ios to flash:
xtract CME-Phone phone loads to flash
xtract CME--Support-Files to flash
copy the factory config to startup-config
reload
Everything seems ok except access to the CUE GUI, I guess Im missing files on flash or something ?
Any help would be greatly appreciated to get this issue resolved.
Thanks,
Craig.
Solved! Go to Solution.
01-04-2008 07:39 AM
Are you browsing to 10.1.10.1 or 10.1.10.2. Your CUE is at 10.1.10.1.
Brandon
01-04-2008 05:51 AM
Craig,
Do you have the service-engine interface for CUE setup? Do you have an ip route statement for the service-engine interface? Can you post your config?
Brandon
01-04-2008 06:00 AM
01-04-2008 06:26 AM
Can you ping the CUE ip address? What happens when you try to browse to the GUI?
Brandon
01-04-2008 07:11 AM
I can ping all IP addresses inc 10.1.10.2 (CUE)
I get the standard CME Gui when I try to browse to 10.1.10.2
01-04-2008 07:15 AM
Anything different if you browse to 10.1.10.2/web?
Brandon
01-04-2008 07:17 AM
I just noticed that your service-engine ip address is 10.1.10.1, so 10.1.10.1/web should take you to the CUE GUI.
Brandon
01-04-2008 07:22 AM
I get a message saying this page cannot be found
01-04-2008 07:39 AM
Are you browsing to 10.1.10.1 or 10.1.10.2. Your CUE is at 10.1.10.1.
Brandon
01-04-2008 07:50 AM
Brendon, yes you are correct.
I wasn't concentrating. Thanks for your help!.
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