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Back ground noise on IP Phone

lmattoon1
Level 1
Level 1

‎01-04-2008 09:34 AM - edited ‎03-13-2019 04:51 PM

I this problem when a 7942G or 7945G call a 7961 or 7941 there is a back ground noise that sounds like a squeaky hamster wheel. I have changed the handsets between the two sets and the trouble moves with the handset. The codec being used is G-722 or G-711. I have CCM 5.1.3.

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hadbou
Level 5
Level 5

‎01-10-2008 12:15 PM

Try the bug - CSCds78297.

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j.sillers
Level 5
Level 5
In response to hadbou

‎07-11-2009 09:53 AM

This bug ID is listed as Internal to Cisco Only. You would need your AM, SE or TAC to get you the information.

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