Outlook Web Dialer

richb1971 · ‎01-04-2008

When trying to dial from Outlook Contacts I get error message : "Internal Error in the Automatic Phone Dialer". Was this ever resolved?

Regards,

Rich.

pmuller · ‎01-04-2008

Hi Rich,

I guess you are trying the CISCO Outlook Dialer?

What version of CM are you trying it with?

If you're interested in a version that doesn't require TAPI on the desktop, we offer free and paid versions of a simple Outlook click-to-dial application.

http://www.netelligent.com/products/dialer/default.aspx

Peter

richb1971 · ‎01-05-2008

Hi Peter,

Yes it is the Cisco Outlook Dialer.

I need it working on CCM 5.1 and CUCM6 Business Edition.

Can you help?

Rich

pmuller · ‎01-07-2008

Hi Rich,

Took while to find, but here is the title of a thread where Jake got it working in 5.1.2 and posted instructions.

IP Telephony: TSP - dialing from Outlook in CM 5.1.2

Hope this at least gets you going in the right direction.

Peter