Backup for Unified CCE 7.x

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Jan 5th, 2008
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We can checking up if there is any method to do schedule backup for ICM Database in UCCE 7.x


I found a program called loader can be used for writing scripts from the technotes.


http://www.cisco.com/en/US/products/sw/custcosw/ps1973/products_tech_note09186a0080094ad3.shtml#loggerb


But I think it's available on 4.x version. So i didn't know if it still works on the latest release.


Any thing is about the restore procedure. Can i use ICMDBA to restore the database backup by the loader program?


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david.macias Sat, 01/05/2008 - 10:16
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That is correct does instructions do not apply to later releases of UCCE, since they do not use that version of MS SQL. The sime process for 5 and 6 still applies to 7.


david

thomas1 Tue, 01/08/2008 - 14:38
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Be aware if you are using stand-alone CSA on your ICM servers. Your scheduled backups of the SQL databases might not run. We ran into this problem. Others in this forum have said that the Managed CSA will allow the scheduled backups to run. I'm having to wait for this year's budget before we can go that route.

Riccardo Bua Wed, 01/09/2008 - 08:37
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Hi,


yes you could use ICMDBA to export and import your ICM config.


If you need to restore a DB the common SQL backup tools will do, Cisco is not pushing on using a specific one.


Regards,


Riccardo



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