cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
465
Views
0
Helpful
1
Replies

Rejected Calls in Contact Summary

h.estigarribia
Level 1
Level 1

I'm getting some rejected calls on my real time reporting contacts summary running ipcc 4.05.

What I would like to know is what does trigger failure and setup timeout refer to, couldn't find much detail in the admin guide.

Thanks

1 Reply 1

htarra
Level 4
Level 4

The rejected and aborted calls will need to be looked at by occurrence in the MIVR traces to determine cause for the rejected or aborted call. Please refer the DDTS CSCed82553 and CSCsi10512