01-07-2008 07:35 AM - edited 03-18-2019 08:17 PM
Hi, when unity tries to transfer to ipcc is says your call is being transfered and it then gives a busy tone. If I dial IPCC directly it works.. any idea why this might be happening?
Thanks!
01-07-2008 08:04 AM
Make sure that the voicemail port has a calling search space which includes the partition of the IPCC DN.
Brandon
01-07-2008 08:48 AM
also I forgot to mention if i dial unity call handler locally it does transfer me to IPCC only when dialed from the PSTN it doesnt transfer to IPCC. so Im thinking it might not be CSS issue or can it still be?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide