01-07-2008 08:51 AM
Hi friends.
I have DFM 3.0, and I'm having problems to discover devices, all of them (switchs, routers, AP, ETC) stay in "Learning" state. I don't have problems with the others modules. I've checked the devices credentials and It's OK.
This is an example:
IP Address = 10.101.0.11
DNS Name = 10.101.0.11
Device Status = Learning
Device Type = N/A
Aliases = N/A
Containments = N/A
DFM Processing = N/A
Time Last Discovered = N/A
Import Time Stamp = 26-Dec-2007 07:26:24
*** Data Collector Status Information ***
Discovery Progress = 10% completed
Error Code = N/A
Error Message = N/A
01-07-2008 09:57 AM
On what platform is LMS installed?
01-07-2008 10:00 AM
On LMS 3.0
01-07-2008 10:04 AM
I meant installed on Windows or Solaris.
01-07-2008 10:08 AM
Sorry... It's running on Windows Server 2003.
01-07-2008 10:26 AM
Do you have .NET 2.0 SP1 installed on this server?
01-07-2008 11:01 AM
.NET 2.0 is not istalled on the server.
01-07-2008 11:03 AM
A learning state of 10% implies a problem with the DfmServer processes. Please post the output of pdshow as well as the number of sm_server, sm_authority, and brstart processes running. Also, post the NMSROOT\objects\smarts\local\logs\brstart.log, DFM.log, and DFM1.log.
01-07-2008 11:26 AM
01-07-2008 11:31 AM
The pdshow.txt file is actually an IOS config snippet. Please repost the pdshow. Also, please provide the output of:
NMSROOT\bin\perl NMSROOT\bin\resolver.pl
Where
01-07-2008 11:50 AM
01-07-2008 11:56 AM
Nothing problematic so far. Please post the contents of the NMSROOT\log\dfmLogs\TIS and cfi directories. You will need to compress these.
01-08-2008 03:17 AM
01-08-2008 11:11 AM
I do not see any recent errors in these logs that would account for this problem. In fact, the only thing that troubles me so far is that the server is configured for a non-US English locale which is not supported.
There is some additional debugging that can be enabled, but it is not straight-forward, and it would be better for you to work with TAC to enable this in case something goes wrong.
01-08-2008 11:15 AM
OK, thanks for you time. I'll contact the TAC.
Bye..
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