Router Crash -need help

Unanswered Question

Hi All, one of routers got rebooted & I see that the show ver says: System returned to ROM by processor memory parity error at PC 0x602B6D4C, address 0x0 at 11:37:00 est Sun Jan 6 2008. I would like to know what has caused this and steps to rectify the same


Complete Output:

Cisco Internetwork Operating System Software

IOS (tm) RSP Software (RSP-JSV-M), Version 12.1(18), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2002 by cisco Systems, Inc.

Compiled Mon 02-Dec-02 22:33 by kellythw

Image text-base: 0x60010958, data-base: 0x614C2000


ROM: System Bootstrap, Version 11.1(8)CA1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

BOOTLDR: GS Software (RSP-BOOT-M), Version 11.1(22)CA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)


BASRTRNDC001 uptime is 1 day, 15 minutes

System returned to ROM by processor memory parity error at PC 0x602B6D4C, address 0x0 at 11:37:00 est Sun Jan 6 2008

System restarted at 02:45:49 est Sun Jan 6 2008

System image file is "slot0:rsp-jsv-mz.121-18.bin"


cisco RSP4 (R5000) processor with 65536K/2072K bytes of memory.

R5000 CPU at 200Mhz, Implementation 35, Rev 2.1, 512KB L2 Cache

Last reset from power-on

G.703/E1 software, Version 1.0.

G.703/JT2 software, Version 1.0.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

Bridging software.

TN3270 Emulation software.

Chassis Interface.

1 FSIP controller (8 Serial).

4 VIP2 R5K controllers (4 FastEthernet)(9 Serial).

4 FastEthernet/IEEE 802.3 interface(s)

17 Serial network interface(s)

123K bytes of non-volatile configuration memory.


20480K bytes of Flash PCMCIA card at slot 0 (Sector size 128K).

8192K bytes of Flash internal SIMM (Sector size 256K).


Slave in slot 7 is running Cisco Internetwork Operating System Software

IOS (tm) RSP Software (RSP-DW-M), Version 12.1(18), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2002 by cisco Systems, Inc.

Compiled Mon 02-Dec-02 22:36 by kellythw

Slave: Loaded from system

Slave: cisco RSP4 (R5000) processor with 65536K bytes of memory.


Configuration register is 0x102

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Richard Burts Mon, 01/07/2008 - 09:36

Pramod


When the indication is System returned to ROM by processor memory parity error that is pretty obviously a hardware problem with memory. I would suggest that your steps to rectify this would be to open a case with TAC.


HTH


Rick

Rick Morris Tue, 01/08/2008 - 06:30

1) What caused this:

Last reset from power-on


From the sh ver it says that the router was powered on, could be something as simple as someone shut it off and turned it back on, or unplugged it and plugged it back in.


2) It also looks like you boot the IOS from a flash card in slot 0. I would recommend booting from the flash. Do a search on cisco to find the steps in rommmon to boot from flash. It appears that your card in slot0 might has something wrong during the reboot.

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