SAP integration with IPCC express 5

Unanswered Question
Jan 7th, 2008

My client is a new ipcc express premium install. I need to have screen pop working with SAP6.20/ R3 4.7.

I would appreciate if you can provide some leads.

FYI:- the current system has genesys and its being replaced with cisco ipcc.

http web integration does not seem to do it. They have SAP phone



I have this problem too.
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