I have been getting mixed responses and would like to know what the actual experts say on JTAPI and the potential "load" it places on CUCM. What I am specifically referring to is FPC (1st party control) and TPC (3rd party control), but more specifically just adding a user then adding devices to be monitored for the lone purpose of getting device presence information. This means no CTI route points or CTI ports actually being used.
Since this means that an actual JTAPI session would need to be open (I am using a simple JTAPI listener to get OnHook/OffHook events), I understand that there will be *some* load, but I cannot see where this would cause a significant increase in resource use on CUCM.
Would someone please share their thoughts on this? Thank you.