Solved: Retrieve messages via webpage

jjoseph01 · ‎01-08-2008

Hey all. I was wondering if there is a way for users to retrieve a copy of a voicemail in Unity Connection 2.x? User here wants to be able to retrieve a voicemail not by her phone, but by some other means where she can save the recorded message to her computer. Can this be done?

Brandon Buffin · ‎01-08-2008

One option is to setup an IMAP email client to access the Unity inbox. Take a look at the following link.

http://www.cisco.com/en/US/customer/docs/voice_ip_comm/connection/2x/user_setup/guide/2xcucus030.html

Hope this helps. If so, please rate the post.

Brandon

View solution in original post

Brandon Buffin · ‎01-08-2008

One option is to setup an IMAP email client to access the Unity inbox. Take a look at the following link.

http://www.cisco.com/en/US/customer/docs/voice_ip_comm/connection/2x/user_setup/guide/2xcucus030.html

Hope this helps. If so, please rate the post.

Brandon

jjoseph01 · ‎01-08-2008

Great idea, but I cant seem to get the password to work right. Any idea? I know what it is, it just isnt working.

jjoseph01 · ‎01-08-2008

Do you have to have Exchange for this feature?

jjoseph01 · ‎01-08-2008

Nevermind on this. I got it working. I didnt have it setup correctly in Unity Connection, so that they could access it. Fixed it and it works. Thanks.