Need for an end user to change his/her forced authorization code? (FACS)

solomonthuo · ‎01-09-2008

Hi

I have implemented an IPT system on callmanager 5.1 cluster and users have to be be authorized via a FAC before they can make PSTN calls. In the legacy system i replaced users were still using codes to call out but they could change for themselves incase someone gets to know other person's code.(some supervisors gives their juniors there codes to make a call and then they need to change it again). In the new system someone has to tell the administrator to change. Is there a way i can enable users to change there FACs without changing their authorization levels?

fmeetz · ‎01-16-2008

This URL should help you:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a00807d11d4.shtml

solomonthuo · ‎01-17-2008

thanks. this url just explains how to congiure FACs which i have done; it doens't have a solution to my problem. i need users to be able to change their codes themselves without involving the administrator. E.g a user's code is 5678 and level 30, he suspects that someone else knows the code. the user has to tell the admin to change it. is there a way a user can change it him/herself?

kolkatagtc · ‎01-17-2008

Unfortunately, the answer is no. Its not possible.