MWI issue with PIMG integrated meridian and cisco unity connection mail

Unanswered Question
Jan 9th, 2008

I experienced a mwi issue with an integrated meridian and cisco unity mail. They are connected by Cisco PIMG equipment. The connection are 8 nortel digital extension lines properlly configured. Everything works fine beside one sitiation.

When you dial a Nortel phone combined with Cisco voice mail box, after you hear a "not available...please leave a message after the tone" greeting, but you just hang up after the tone. The Message lamp is on but no announcement for new message when you login.

I had to add the MCK key on the phone to temporary solve this problem.

Is there anybody experienced such issue and have some ideas?

I have this problem too.
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