Quick, easy question, because I only need opinions! :-)
I am reviewing our Smartnet contracts and am being asked to justify Smartnet on CP791X - CP797X.
I've got the pricing on the Smartnet renewal as well as prices for new phones.
At a previous employer I was getting about 1 7960 per month replaced, usually due to the off hook switch failing.
Other than that I did not need to replace many phones.
What are your thoughts/opinions?
Thanks in advance for your time,
Excellent question! If you have Smartnet on CCM Software (the old SASU) you will be entitled to all IP Phone Firmware upgrades, so you are still good to go :)
Hope this helps!