'Always Use Prime Line' = True Not working 8.3.3sr2

Unanswered Question
Jan 9th, 2008
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Is this a bug.

Always use prime line set to true is not working.

CCM 4.2.3sr2b,

IP Phone 7961 two line appearance.




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gogasca Wed, 01/09/2008 - 23:17
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Hi Mudassir,

If you downgrade same issue?

Or is a combination of firmware and CCM?

Let us know which behaviour you are seeing

just for the record...

Always use Prime Line is primary used when the phone goes off-hook. This

determines if you want to go off-hook on the primary line all the time or

not. If you choose to always use primary line, then everytime you go

off-hook, we use the first line on the phone and it does not matter if there

is a call ringing on another line.

If its set to false, then when you go off-hook, it will go off hook on a

line which is ringing and not your primary line.


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